Customers Speak Out

They look for and appreciate Good Customer Service and they have been extremely pleased with Alan Carmichael and Ray Sementel and the way they have responded, been on top of everything, and been so Customer Friendly. These people are trying to coordinate a new job here, living out of a small temporary rental, making a 4 hour move from Lexington, KY and continue to work in the meantime. I want to hear them say WOW! everytime I call them and so far they have. I pass on to them all the good things and they are very impressed.
Realtor Peggy Pryor about Bell and staff

My previous home purchasing experiences have left me skeptical when I find myself shopping for a new home. Bell Development makes the entire process of purchasing a home easy and convenient from selecting your home through closing on your new home. I saw several houses constructed by Bell Development on the internet and wanted to see them as quickly as possible. I went by after work and found the homes were open so I could tour them at my convenience. I immediately knew that was where I wanted to live not only from the beautiful homes but also the breathtaking views of the surrounding mountains, lighted sidewalks, no city taxes, and convenience to Hwy. 27 and Hixson Pike. Bell Development doesn't overlook any detail and this can be seen in the contemporary lighting fixtures, beautiful cabinetry, and fireplace mantel. On the day of closing, Mr. Julian Bell was at the title office early and was prepared for any questions they had for him. Dealing with Bell Development has certainly been a pleasure for me and I cant imagine living any where else.
Melinda West, Happy Bell Homeowner

Jay, it was very good to see you yesterday. You continue to reinforce my respect for you and the professional level of service you provide. Thank you so much for taking good care of John and Candice and for providing them with a really good home.
Kindest regards, Linda Brock, realtor for Prudential Realty Center

It's the people he has working for him that really make the difference.. If you ever build a new home, there is always something not right, I call the Bell guys, they always come, they take care of it, they work with in your schedule and they do good work. The Superintendents are fantastic. Even when the subs came in for a repair and the work area was a disaster, when it was all said and done, they left my house in better shape. Bell and its people always go above and beyond the call to make sure the homeowner is happy.
Mark Jones, Happy Bell Homeowner

"We had looked at townhomes and condos all over town. We happened to go by Stonewall Farms and felt real comfortable with the area. When we got with Jay Bell, "explains Don," he was fixing to start building more townhomes, and so we were able to get the exact lot we wanted." The Jordans selected the "Ansley" floor plan with three bedrooms and two baths and a number of specific changes. "We have been married 57 years, "says Don," we have built 6 houses, this one has been by far the easiest." "That's exactly what we want to hear," says Jay Bell, Operations and Sales Manager for Bell Development, "that tells me we are doing our job to help make the custom home building experience one that is simple and satisfying." "It's been stress free," says Don, "when we needed something done, all we had to do was call Chuck Kaye, our field supervisor and it was done, and we didn't have to worry about it." With the popular Ansley floorplan, the Jordans chose to change the entrance to their master bedroom, add a larger shower and lose one lavatory. They also made some changes in the kitchen and opted for the screened porch. "We sat down with Jay to start with, we customized a lot of things and all of those things were done, sometimes people forget things and all, but in this case, they were all done. We couldn't be more pleased with the progress and with everyone's cooperation," explains Don. "We are very pleased with the entire process, the help from the suppliers, the formen, all the wonderful subcontractors, all are very easy to work with, adds, Sue Jordan.The Jordans say they have not only been impressed with how well building their sixth home has gone, but with the actual craftsmanship. "The quality of Jay's stuff has been really more than we expected,very very good," says Don. "That is what building a Bell home is all about," explains Jay,"we give home buyers a quality home at an affordable price and we stand behind our work.
Sue and Don Jordan, Happy Bell Homeowners

I love my home, I am very satisfied with everything. And, I am especially satisfied with Jay Bell. We had a problem with our furnace on a Saturday morning, and we couldn't figure out how to turn on our new fireplace. We called Jay Bell and not only were we able to reach him right away, he helped us feel better by telling us not to worry and assuring us that we would have heat. Within 45 minutes Bell staff responded and got our fireplace working and our problem solved.. For older homeowners, you don't know how much that means to have access to quality help and in a timely manner. It gives us great peace of mind. We are so appreciative of all Bell has done for us.
Merle Newsome, Happy Bell Homeowner

I have had good luck dealing with Bell Development. Everything I have asked him to do, he has done it. When he came and looked around and saw some things that weren't right, he corrected them on his own.
Brian Smith, Happy Bell Homeowner

We have been pleased with the home and the construction of the house and especially with the follow-up service. The Bell staff is always very responsive, real quick turnaround on any issues with your new home.
Greg Russell, Happy Bell Homeowner

They have been very generous. They have lived up to their promises to us and they are there when we need them. We couldn't ask for any better service. We love our Bell home.
The Sharpes, Happy Bell Homeowners

Customers Speak Out

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